Terms of service
Terms of Service and Use
Last updated: August 17, 2026
What is Pairtel?
Pairtel is a trading platform that enables users to participate in trading activities through its platform and related services.
By using Pairtel, you agree to comply with these Terms of Service and Use. Please read these terms carefully before creating an account or using our services.
1. Acceptance and Changes to These Terms
By registering for an account on Pairtel, you agree to these Terms of Service and Use and the Pairtel Privacy Policy. Your use of Pairtel's services is governed by these terms together with our Privacy Policy.
Pairtel may update, modify, or replace portions of these Terms from time to time by publishing the updated version on the platform.
Where changes materially affect users, Pairtel may provide reasonable notice where required by applicable law.
If you do not agree with an updated version of these Terms, you may stop using the services and, where applicable, close your account.
You are responsible for periodically reviewing these Terms. Your continued use of Pairtel following the publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
2. Registration and User Accounts
Certain Pairtel services may require you to create an account.
When registering, you agree to provide information that is accurate, current, and complete. You are responsible for keeping your account information up to date.
Pairtel may restrict, suspend, or terminate an account where information provided is materially inaccurate, misleading, fraudulent, or otherwise violates these Terms or applicable law.
Account requirements
You must be at least 18 years old to create and use a Pairtel account.
You must use your own account and act on your own behalf.
You must not share, sell, rent, lend, transfer, or otherwise provide your account credentials to another person.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for activities conducted through your account unless the activity resulted from circumstances outside your reasonable control.
3. Company Accounts
Where Pairtel makes company or business accounts available, a company may be required to complete applicable verification procedures.
Company accounts may allow authorized employees or representatives to access the account, subject to Pairtel's applicable requirements.
The company is responsible for ensuring that every person accessing its account is properly authorized.
Pairtel may request additional information or documentation to verify a company, its representatives, or the authority of individuals acting on its behalf.
4. Identity Verification
To protect the security and integrity of the Pairtel platform, Pairtel may require users to complete identity or account verification.
Verification may be requested for reasons including:
Trade disputes
Fraud prevention or investigations
Suspicious activity
Account ownership verification
Security investigations
Compliance with applicable laws and regulations
Protection of users and the Pairtel platform
Depending on the circumstances, verification may require information such as your full name, contact details, identification documents, photographs, or other information reasonably necessary to verify your identity.
Failure to provide requested verification information may result in temporary or permanent restrictions on certain services where permitted by applicable law.
5. Acceptable Use
You agree to use Pairtel only for lawful purposes and in accordance with these Terms.
You must not:
Use Pairtel for fraudulent or unlawful activities.
Provide false, misleading, or fraudulent information.
Attempt to gain unauthorized access to another user's account.
Interfere with the operation or security of the platform.
Attempt to circumvent Pairtel's security or verification procedures.
Use the platform to facilitate illegal transactions.
Abuse, exploit, or manipulate platform functionality.
Use automated systems or methods in a way that interferes with the platform.
Engage in activity intended to harm Pairtel or other users.
Pairtel reserves the right to investigate suspected violations and take appropriate action.
6. Limitation, Suspension, and Termination of Accounts
Pairtel may limit, suspend, restrict, or terminate an account where reasonably necessary, including if a user:
Violates these Terms.
Engages in fraudulent or unlawful activity.
Provides false or misleading information.
Fails required verification procedures.
Attempts to compromise the security of the platform.
Violates applicable laws or regulations.
Misuses Pairtel services.
Creates a risk to Pairtel, other users, or third parties.
Where permitted by law, Pairtel may take these actions without prior notice where immediate action is necessary to protect users, the platform, or legal interests.
7. Fees and Pricing
Pairtel may provide services without charging a transaction fee for certain transactions.
Where fees apply, Pairtel will communicate applicable fees through the platform or relevant service information before or during the applicable transaction where reasonably practicable.
Third-party providers, payment processors, banks, mobile-money providers, or other external services may independently charge their own fees.
Users are responsible for reviewing applicable third-party charges before completing a transaction.
8. Payments and Third-Party Services
Pairtel may support payment or financial service providers to facilitate certain transactions.
Third-party payment methods and providers operate independently from Pairtel and may have their own terms, fees, processing requirements, limitations, and privacy policies.
Pairtel is not responsible for failures, delays, restrictions, or charges imposed by third-party providers, except where liability cannot legally be excluded.
Users must provide accurate information when using payment or transaction services.
9. Allowed Jurisdictions
Users are responsible for determining whether they are legally permitted to access and use Pairtel services in their jurisdiction.
You must comply with all applicable local, national, and international laws and regulations governing your use of the platform.
Pairtel may restrict access to certain services, features, payment methods, or transactions based on geographic location, regulatory requirements, risk controls, or other legitimate considerations.
10. Intellectual Property Rights
All intellectual property rights relating to Pairtel, including the platform, software, designs, logos, trademarks, text, graphics, interfaces, and other content, belong to Pairtel or its applicable licensors unless otherwise stated.
You are granted a limited, non-exclusive, non-transferable, and revocable right to access and use Pairtel for legitimate purposes in accordance with these Terms.
You may not copy, reproduce, modify, distribute, sell, reverse engineer, or otherwise exploit Pairtel's intellectual property without prior authorization, except where permitted by applicable law.
11. Disclaimer of Warranties
Pairtel services are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.
Pairtel does not guarantee that:
The platform will always be available or uninterrupted.
Services will always operate without errors.
Transactions will always be completed within a particular timeframe.
The platform will be free from technical problems or security threats.
Third-party services will always be available or reliable.
Nothing in these Terms excludes any warranty or legal right that cannot lawfully be excluded.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Pairtel will not be responsible for indirect, incidental, special, consequential, or economic losses arising from your use of the platform.
This may include losses resulting from:
Service interruptions
Third-party payment providers
External websites or services
Unauthorized access caused by circumstances outside Pairtel's reasonable control
User actions
Technical failures
Delays or interruptions outside Pairtel's control
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
13. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless Pairtel, its affiliates, service providers, partners, officers, employees, and representatives from claims, liabilities, damages, losses, costs, or expenses arising from:
Your violation of these Terms.
Your unlawful use of the platform.
Your misuse of Pairtel services.
Your violation of another person's rights.
Your fraudulent or unauthorized activities.
Your violation of applicable laws or regulations.
14. Third-Party Links and Services
Pairtel may contain links to or integrations with third-party websites, applications, payment providers, or other services.
Third-party services are not necessarily controlled by Pairtel.
Your use of third-party services may be governed by separate terms and privacy policies. You should review those terms before using such services.
Pairtel is not responsible for the content, availability, security, or practices of third-party services except where liability cannot legally be excluded.
15. Security
You are responsible for keeping your account credentials secure.
You should never share your password, authentication credentials, verification codes, or other security information with another person.
If you believe that your account has been compromised, accessed without authorization, or otherwise exposed to a security risk, you should contact Pairtel promptly through the available support channels.
Pairtel may implement security measures including account verification, monitoring, transaction controls, and other safeguards designed to protect the platform and its users.
16. General Provisions
These Terms constitute the agreement between you and Pairtel concerning your use of the services, subject to any additional terms that may apply to specific services.
Pairtel may assign or transfer its rights and obligations under these Terms where permitted by law.
You may not assign or transfer your rights or obligations under these Terms without Pairtel's prior written consent, except where such restriction is prohibited by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure by Pairtel to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
17. Governing Law and Compliance
Users are responsible for complying with all laws and regulations applicable to their use of Pairtel.
These Terms and the relationship between you and Pairtel may be subject to applicable laws and regulations in the relevant jurisdiction, subject to any mandatory legal protections that apply to you.
Where a dispute arises, the parties should first attempt to resolve the matter through Pairtel's available support channels before pursuing other remedies available under applicable law.
18. Changes to These Terms
Pairtel may modify these Terms when necessary to reflect changes to our services, technology, legal requirements, security practices, or business operations.
Updated Terms will be published on the Pairtel platform.
Your continued use of Pairtel after updated Terms become effective constitutes your acceptance of the revised Terms to the extent permitted by applicable law.
We recommend reviewing these Terms periodically.
19. Contact Pairtel
If you have questions, concerns, complaints, or requests regarding these Terms or Pairtel services, please contact Pairtel through the official support or contact channels available on the platform.
Pairtel
These Terms are intended to establish clear rules for the safe and responsible use of the Pairtel platform.